Aaruexx DocPro Doctors App

Aaruexx DocPro App is only for Professional Doctors designed to manage their practice on this single mobile app.

Create your unique Professional Profile once you register and set up your Aaruexx Professional Account, and transform your practice with the latest IT and Digital Healthcare Technology to manage your Clinical Services, Insurance Claims, Referrals, Health Records and more; bringing high returns value to your time and expertise. Doctor’s Practice Management was never so smooth and complete.

Free Doctor Listing: Get unhindered visibility for your Practice and Professional Profile, whether you practice in a clinic, medical center or hospital. Your Professional profile is accessible for all patients on the Aaruexx 4ME App. Create a full profile with your Photograph, Name, Qualification, Experience and Expertise, Areas of interest, location, address, specialization, Insurance network, timings and facilities to be listed on the network. Listed Doctors are known to get more appointments from new patients and your visibility and online views result in increase patient flow.

Appointments: Receive Appointment requests, confirm requests and manage your schedule. Your DocPro App will help track your appointment listing and plan your holidays and availability seamlessly.

Smart EMR: Your Health facility Portal has the advanced Aaruexx Smart EMR, to complete your consultation notes, which can be accessed on your DocPro App for follow up.

Consultations: Receive all investigation reports on the App and schedule follow up appointments. This feature is the unique and never before have doctors been so up to date about their patient’s condition.

Billing: The DocPro App facilitates precise billing amount, total amount received and claimed amounts for insured patients, as part of the Aaruexx Provider Portal.

Claims status: Monitor your claims and provide clarifications from your DocPro App. Your claims are generated and approved instantly, and your clarifications can help get claim approvals faster enabling early payments. Your claims are processed seamlessly on the Aaruexx RCM.

Private Chat room: Doctors can communicate with their hospital or the Insurance/ TPA or the Corporate employer through the App to clarify and complete administrative tasks with ease.

Inward and Outward Referrals: Refer the patient to a colleague on the App for specific treatment; or forward the patient for further treatment. Receive referrals from colleagues on the App, accept and confirm the patient appointment. If you are Specialized or Super Specialized in your field, referrals can be your important source of patient flow.

Sick Leave: Sick leaves granted by you on the Hospital Portal can be managed on the App.

Insurance Network: Establish your presence in the Insurance network, and respond to claim queries on the App. Insured patients and Provider Network prefer doctor who have track record of performance on the Aaruexx Network.

Provider Network: Get connected with other health facilities, for giving referrals, posting for admission for surgery or inpatient care, and expand your relevance in the Medical community.

Tele Health: The DocPro App is designed to provide Tele Consultation option to patients. Doctors requested for Tele Consultation can confirm the appointment, and conduct Tele consultation through the Provider Portal. The patient updates are further received on the DocPro App as a regular patient.

Receive Payments: Payments, either cash or claim payments can be received on the integrated Portal, with notifications on your App.

Post Promotions and Offers: Gain leverage of the visibility by posting your offers, promotions, new services, and other such updates and get immediate attention to your promotional plans.

Aaruexx Ecosystem: The DocPro App connects you to your hospital or medical facility through the Aaruexx Provider Portal. The combination of the App and Portal will synergize the strengths of the total Platform.

Aaruexx 4ME Personal Health App

Manage all your healthcare needs on a single mobile app- ‘Aaruexx 4ME’.

Create your Health Identity and Profile with your Personal Health Account that can prepare you for the future of healthcare to manage medical services, insurance claims, Health Records and earn benefits.

Your Medical Care Assistant: Find the right verified Doctors and Health facilities for your needs get instant confirmations and assistance; schedule appointments, receive Lab Reports, Radiology Reports, Prescriptions on the App.

Medical Services at home: The Aaruexx network can connect you to avail immediate Teleconsultation, home delivery of medicines, home care services, guidance in medical emergency.

Alerts and Reminders: Get Appointment alerts, Medication reminders, Claim updates, Insurance updates, notifications and next appointment, promotions and offers on the app.

Referral Manager: Your Doctor can refer you to a Specialist Doctor or a Hospital if you need specialized attention, and further diagnosing. You can schedule appointment, share your reports with your specialist doctor for better medical treatments.

Your Personal Insurance Manager: Get the App to do the work, with Instant Insurance approvals, claims updates, with claim details and medical reports reaching your insurance company instantly. Your app will give you the hospital network eligibility, Doctors you can visit and consult under your Health Insurance Policy.

Home Remote Health Monitoring: The App is compatible with Home Health monitoring devices. If you have an elderly family member who cannot visit the doctor or hospital, home monitoring device integration features help your doctor monitor your health remotely.

Your Sick Leave Records: Monitor your sick leave approval from your employer, and Medical Reports Archive.

Health Promotions: The Aaruexx Network provides you the access to various offers, checkups, promotions, and vouchers offered by Doctors and Health Facilities. Avail the best deals and save on your out of pocket medical expenses. Offers for services not covered under Insurance are particularly useful and give maximum benefits.

Discounts: Aaruexx Network gets you the best offers and discounts on a variety of medical services, including Free Consultations, discounts on medical services and medicines, health supplements, medical devices, surgeries, and other health related services, etc. from time to time.

Family Account: Your spouse and children and parents can be unified under a single Aaruexx Health Account. This will help the Head of the family to manage the family healthcare, Insurance Policy and share benefits across family members.

Affiliate Membership: Become a partner in our crusade for connected transparent healthcare. Contribute through your App account, write reviews, write feedbacks, rate services, share your experience, give testimonials, suggest improvements, highlight errors for corrections, write Aaruexx Blog, write articles or refer new members, friends, colleagues and more; all your contributive activity will earn reward points, added to your rewards account stored in your Health Wallet.

Your Fitness and Wellness Account: Your smart watch can be connected to the App, which stores your fitness achievement and Wellness routines, which reflect your healthy lifestyle, making you a healthy and fit person.

Your Health Records Vault: Manage your personal health records with secure personal key only you can access. You can give access and to your doctor, and use this record to create your health profile, which gives your credits that help reduce your health insurance premiums.

Your Health Wallet: Personal Health Wallet stores the credits from your affiliate contributions, fitness and wellness credits, your health record vault credits, which you can redeem, under the rewards program. Your healthcare is not a liability anymore.

Your Personal Health Account: Create your Health Profile that reflects your personal health as your most precious Asset. Because it is..

How it works...

-INTEGRATED EMR WITH SEAMLESS API INTEGRATION WITH HIS/EMR

-WEB PORTAL ACCESS FOR CLINICS AND HOSPITALS

-SINGLE POINT DATA ENTRY FOR MEDICAL SERVICES PROVIDED TO INSURED MEMBERS. AVOIDS DOUBLE ENTRIES AND ERROR MAKING THE PROCESS EASIER.

-AUTOMATED CLAIM FORM GENERATION: THE EMR PICKS UP THE BENEFITS FROM THE TOB AND APPLIES PRICES AND DISCOUNTS FOR EACH SERVICE

-INTELLIGENT CLAIM MANAGEMENT WITH AUTOMATED APPLICATION OF DEDUCTIBLE AND COPAY

-EXCLUDED SERVICES ARE AUTO CONVERTED INTO CASH MODE,

-CLAIM INVOICE GENERATED IN REAL TIME. CLAIM FORM WITH INVOICE IS TRANSMITTED DIRECTLY TO INSURANCE/TPA IN REAL TIME.

-INVESTIGATION REPORTS AND RELEVANT ATTACHMENTS ARE UPLOADED TO THE CORRESPONDING CLAIMS BY THE PROVIDER ONCE THEY ARE REPORTED.

-INTELLIGENT PRESCRIPTION AND DRUG SAFETY FEATURES (OPTIONAL)

-TELE CONSULTATION (OPTIONAL): PATIENTS CAN CHOOSE TELE CONSULTATION THROUGH THE APP.

-GATEKEEPING FEATURES WITH REFERRALS TO SPECIALIST DOCTORS

-SICK LEAVE MANAGEMENT: SICK LEAVE NOTIFICATION TO PATIENT APP AND CORPORATE COMPANY.

- AARUEXX DOCTORS MOBILE APP (IOS AND ANDROID): PROVIDES UPDATES TO DOCTORS, APPOINTMENTS, CLAIM STATUS, QUERIES, AND ONLINE TELE CONSULTATION OPTIONS.

-PATIENTS HAVE THE AARUEXX PATIENT APP (IOS AND ANDROID): TO BOOK APPOINTMENTS, RECEIVE MEDICAL AND INVESTIGATION REPORTS, AND SICK LEAVE

-INTEGRATION WITH ICD-10-CM, CPT CODES

- EASY UPLOAD OF DOCTORS MASTER, SERVICE LIST

-USER ACCESS TO ADMIN, FRONT OFFICE, INSURANCE OFFICE, DOCTORS, NURSES, PHARMACY, LAB, RADIOLOGY, PHYSIOTHERAPY, OTHER USERS AS REQUIRED..

-COMPLIANCE TO HIPAA, HL7, AND/OR ANY OTHER RELEVANT STANDARDS

-CYBER SECURITY COMPLIANCE AS PER THE BAHRAIN REGULATIONS IS ENSURED

-DATA PRIVACY AND ENCRYPTION SECURITY FEATURES ARE APPLIED AS PER LATEST STANDARDS.

Problems we Solve..

INSURANCE PATIENT RUSH

Are you prepared or the Insurance Patient rush? Bahrain is implementing National Health Insurance scheme for all citizens and Residents of Bahrain. Most of the Clinics and Medical facilities in Bahrain do not have the required capabilities for efficiently managing Health Insurance Claims and RCM. Experienced staff in Health Insurance departments is expensive and difficult to find. The cost of staff and insurance office is between BD.3,000 to BD.20,000 per month.

CLAIM REJECTIONS

What is the net average loss due to Insurance Claim Management operations? Almost 20%-40% of the total claim amount is lost eventually. Average Insurance claims payments happens in 90-120 days. In case there is rejections and re-submission, this duration can go beyond 9 months. Average 15% rejection rates are observed in Bahrain

DELAYED CLAIM PAYMENTS

As per the study, 98% of Insurance Claims submitted are non compliant with the standards. Deductibles, Co-pay and sub-limits, exclusions are complex and cannot be monitored in real time. Claim submissions are done on monthly basis, on average 45 days after the medical service is provided. Only after the TPA audits the claim, you will know if the full claim is approved of partly it is rejected. Resubmission is tedious, time consuming, irritating for doctors to write justifications and corrections, inefficient and futile. Resubmitted claims are mostly rejected again, with only about 20-40% resubmitted claims being approved. Patients do not pay for rejected claims.

POOR PATIENTS SATISFACTION

Are your patients happy with your Insurance Services? How many times did you call back a patient to pay for services you provided which the Insurance did not approve? Claim approvals, rejections and cash payments, along with unclear co-insurance amounts, make patient anxious despite having premium Health Insurance Policy

DOCTORS TIME AND EFFORT OPTIMIZATION

Are your doctors happy to treat insured patients? Doctors become the pivot for completing claims, writing justifications and ensuring claim amounts are received. Many doctors’ incentives are linked to the Insurance claim amount recovery. It is a matter of constant stress for doctors to provide prompt treatments, handling claim documents, and also to justify their course of treatment to avoid rejections.

Features and Technology Solutions used in Aaruexx Portals for Healthcare Providers, Insurance/TPA and Corporate Clients